Last updated: December 2024
By accessing or using ShockSign ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using ShockSign, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.
ShockSign provides electronic signature and document management services, including but not limited to:
To use certain features of the Service, you must register for an account. You agree to:
Billing Cycle: Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.
Plan Changes: You may upgrade or downgrade your subscription at any time. Upgrades take effect immediately, and you will be charged a prorated amount for the remainder of your billing cycle. Downgrades and cancellations take effect at the end of your current billing period.
Free Trial: We offer a 1-document free trial of our Pro plan. No credit card is required to start your trial.
Refunds: All fees are non-refundable. No refunds or credits will be issued for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
ShockSign enables legally binding electronic signatures compliant with:
You acknowledge that electronic signatures created through our Service are legally binding and enforceable, subject to applicable laws in your jurisdiction.
You agree not to use the Service to:
The Service and its original content, features, and functionality are owned by ShockSign and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain all rights to your documents and content uploaded to the Service. By using the Service, you grant ShockSign a limited license to process and store your content solely for the purpose of providing the Service.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
To the maximum extent permitted by law, ShockSign shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability for any claims under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. You may export your data before termination. After termination, we may delete your data in accordance with our data retention policies.
We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us at legal@shocksign.com.